Customer Testimonials
I was working with Jesse Lee the delivery specialist. He is friendly, patient, knowledgable, kind, answering all of questions, and going over the car features. I am impressed with Subaru’s followup customer services and to know lots of cool features that I would not know if no one ever shows me. Those extra efforts and time shows that Subaru wants to take good care of us even after our purchases. I am also surprised and happy with the welcome gift card!
Easy to make an appointment and got the job done and back to me on the time that was promised.
Gold Rush Subaru is the best! A very respectful and clean transaction. Aaron in Sales is top notch, and he never left us hanging. Alex in financing made it a very smooth process. "Respect makes love, that's why it works!" Thank you again, Mark and Starla
Had a wonderful experience dealing with Bill McCoy . His optimism was contagious. He explained all the features of the Crosstrek Wilderness that I purchased and the entire process was seamless.I am very pleased with my purchase and all the staff who helped me!!
We love Gold Rush Subaru. We have purchased six Subarus from them and wouldn't go anywhere else. Every department treats us like family!
Great car and great dealership. We look forward to a continued relationship to service our new Forester. Thank you Gold Rush.
Gold Rush Subaru is a great dealership to buy from! Great service and knowledgeable staff in all departments. We love our Subaru and especially enjoyed learning about the computer settings on our vehicle recently from Jesse. Thanks to all 🙏🚙👍
I purchased a 2024 Subaru Forester Wilderness from Gold Rush Subaru, and the experience could not have been more pleasant. Mike was a huge help as I was shopping around for my dream car - knowledgeable, straightforward, and kind. He was quick to answer my many questions via text, and I never felt like I was bothering him. The purchasing process was easy and stress-free. Shoutout to Brian for making the paperwork process easy as well, and going the extra mile to ensure we got the best deal. Gold Rush Subaru has a customer for life.
Nothing but great service from every department at this dealership. I have been treated like family every tim I'm there.
Always the best treatment.
I've had my fair share working with dealers in the past, purchasing and leasing over 10 vehicles in the past 6 years. This was my first time working with the team at Gold Rush Subaru and the best experience I've ever had purchasing a vehicle. From the first moment I contacted Mike Carlson to when I drove off the lot in my new 2025 Subaru Forester, he was a pleasure to work with the whole way through. I wanted a very specific color & trim and not only did Mike find it on another dealer's lot in Nevada, he had ...
We are a 2 car Subaru family, and both are from Gold Rush. The 2015 XV we purchased from you has been handed down to our child and our family returned for a new purchase of a 2024. Excellent service, hassle free buying service. We highly recommend thier service and maintenance department as well. Best Regards
Always great service
Purchased a used vehicle from Gold Rush this past weekend, my first dealership experience. Jess Jasper was so patient and kind, answering all of my questions and keeping me informed throughout the entire process. The sales manager was wonderful as well, explaining everything in full detail. It wasn’t overwhelming at all. Happy I stayed local too. I love my car.
First class service.
I just purchased my second Subaru and my first from Gold Rush Subaru of Auburn. I shopped in the Sacramento vicinity for all of the usual local brands: Honda, Toyota, Mazda and Nissan. But my final choice, the Subaru Forester, is an amazing vehicle and Gold Rush Subaru is an equally amazing dealership. My SUV evaluation and vehicle purchase process were both seamless thanks to the excellent facility staff, but Ms. Jess Jasper especially stands out in this process. She is the reason, in the end, that I chose Gold Rush Subaru. She is diligent, easy to communicate with, knows ...
Recently bought a new Subaru Outback. Jessica Jasper was wonderful. She is very knowledgeable and showed me multiple models, explaining features of each vehicle and the specific differences each one offered. I test drove multiple vehicles and not one time did I feel rushed. She was professional and offered a down to earth experience you don't always find. I felt very comfortable with her. Thank you Jess! Coral Moon
Our experience was wonderful. Mike Carlson was professional, honest, and not pushy in any way. We got exactly the car we wanted and we love it.
Outstanding Performance as usual from Gold Rush Subaru. They are like family and always have been
Purchased a ‘24 Outback Limited XT, and the experience was phenomenal. My salesperson, Jessica was amazing!! She went above and beyond to take care of all my needs. Also Brian in the finance department was great, making the paperwork a breeze. The receptionist, forgot her name 🙁 was super helpful as well and hooked up my pup with a Suba Chew, that was so sweet. Lastly when I received my certified pre-owned suby it was immaculate. If you’re looking for a new or used Subaru, look no further than Gold Rush.
Listened to qualities I needed in a car, Allowed test drive to demonstrate vehicle capability. Friendly, clear instructions.
I've enjoyed all the services I've gotten at this Subaru location. Mike helped me get my new car purchased. He went out of his way to make sure I got exactly what I wanted. It was an overall positive experience.
We were very happy with both Paul's (and Jess's) help in purchasing our Forester. Paul was very helpful and willing to answer any questions with no undue pressure to buy. When the time came, they gave us a very good price and Paul walked us through all the most important features of our new vehicle, even getting our phones plugged in and our lift gate set to stop at my smaller height. Big thumbs up for Paul. Great experience! Another big plus, after the purchase, they offer a free one-on-one hands-on training experience scheduled at my convenience. Jesse ...
This our fourth Subaru purchase from Gold Rush Subaru. Both Bill and Jim gave us excellent professional service. We would buy from this dealership again and we would positively recommend this dealer to other buyers!! Thanks again for a great buying experience - love our Crosstrek.
Paul, Rich, Brian, and EARL THE PEARL were AMAZING. we had such a great experience and they made car shopping feel good for once. HIGHLY RECOMMEND.
They are a wonderful organization. They take care of me and I trust them to help me in the future.
Best car buying experience I've experienced. From the moment I inquired about the vehicle Mike kept in touch with me and walked along side the whole process. Great experience. Oh and what a game your Cowboys put on last night to pull off the win in the last minute against the Steelers. That one was definitely for you Mike. Thanks again.
I’m so grateful for Marquis in the service department getting my wife back safely on the road. She was on a long trip and and started hearing funny noises. We contacted Gold Rush Subaru to see if they could check it was safe to drive. They were very helpful at the front desk, and got me to Marquis who said he’d be happy to check. Considering it was near the end of the work day on Friday I was elated. He found the issue (loose lug nuts front wheel 😬) and took care of it very graciously. Great service ...
I would give 10 stars if I could! We’ve bought 2 Outbacks from Gold Rush. Today, Tim in the Parts Dept. helped us out when we were in a predicament. We were at a nearby gas station and he brought us an oil fill cap since ours had accidentally fallen down into the engine compartment and we couldn’t reach it. He was so helpful and friendly. We were back on the road quickly- that’s customer service!!
We popped in to look at some cars with the intent to buy. Jess greeted us and received all of our wants and needs verbally and handled business like a consummate pro! She is without a doubt an amazing saleswoman and I made a friend immediately. We’re part of the Subaru family now and highly, highly recommend her! Excellent team all around.
Absolutely best salesperson ever! Jess rocks! Great team work with Alex, they made our experience amazing. It was our first time there, but will definitely not be our last. Fans for life!
So glad our favorite Subaru Expert calls Gold Rush home. We were forced to track down Mike Carlson when we were in need of a replacement Subaru and I hoped for a repeat of the no nonsense, uncomplicated, fair and friendly car experience that Mike delivered 3 years ago. We live within five miles of two Subaru dealerships but we drove the peaceful, serene 23 miles to recreate that painless experience at Gold Rush Subaru. Great deal, friendly, no pressure atmosphere. Thanks Mike, see ya in three years; don't make me cyberstalk you again. 😂
Good price, excellent car and easy buying experience. Bill McCoy is a great salesman to work with. I highly recommend him and Gold Rush Subaru.
We've now purchased 2 new Subarus from Gold Rush in the last 2 years. Really great experience both times! We were shopping a few different Subaru dealerships with good deals, but the experience at Gold Rush made sure we purchased from them. Bill McCoy was friendly, kind, and helpful. The rest of the team made the process as quick and easy as possible. When I was particular about the color I wanted, they quickly found the car at another dealership, arranged for an immediate transfer, and had it in my hands at the end of that same day. Truly went above ...
Professional service, Great customer service, Wonderful communication
Gold Rush was awesome - especially Jess and Lori! Thank you for changing my mindset of "I'm not buying a car today". I met so many of the team and felt so comfortable that my time there was in no way stressful! I love my 2025 Forester - River Rock Pearl is beautiful! The handling, power, and ground clearance makes it so easy to drive. I will definitely give them my business when the time comes to replace Rocky... 🙂
I bought a Crosstrek wilderness package this week from Mike at Goldrush Subaru. I was on the fence between this car and a Toyota. I did NOT want to be pressured into buying any car. Mike was great. I think I went 3 times to look at the Subaru before stepping foot inside to “talk”. Mike answered all my questions, I did not feel pressured. Thanks Mike for a truly great car buying experience. (Bonus points for liking the Dallas Cowboys) . And I have the cutest car that was on the lot. 😄
I leased a Crosstrek last week from Mike Carlson at Gold Rush Subaru in Auburn. We had received proposals from three other dealerships, but none of them had the trim, features and color that we wanted - neither did Gold Rush, but Mike was able to get a perfect match the next day. The whole experience was super-responsive and straightforward and Mike was a pleasure to work with. Can’t imagine a better car-buying experience. Thank you Mike!
Went to Subaru for a new car and the experience couldn't have been better. We worked with Jess Jasper; she was incredibly knowledgeable, helpful, quick and straight forward. She was also a lot of fun which always makes the experience amazing! I couldn't believe we were in and out of there in less than 3 hours, with huge smiles. This is the 5th Subaru I have purchased there and will never go to another dealer. Also, ask for Jess!
I want to share my most excellent adventure leasing a car through Jess Jasper at Gold Rush Subaru. I have had at least 3 previous cars through this dealership; the salespeople have always been great as has been the service department. But this trade-in was different as I wanted a bit of a change with model/color. Jess spent hours with me looking at all of the cars on the lot. It was 100 degrees, the black top was hot, I couldn't decide which model I wanted, what color, etc. Jess finally said, "let's take a spin in the ...
Working with Jessica, Jim, Bryan and the Gold Rush Subaru was the best car buying experience I have ever had. I had been thinking of upgrading to a full EV and had originally stopped at Gold Rush Chevrolet to test drive the new Chevy Equinox. It had a sticker price that was in the right sticker price area. My 83 year old mother and I were greeted and treated with authentic hospitality and care by Jim and Bryan. Instantly, air-conditioning, a chair and water magically appeared. When I explained why I was there both Bryan and Jim replied with honest advice: ...
⭐️⭐️⭐️⭐️⭐️ Review for Brain We recently visited Gold Rush Subaru in search of a reliable used vehicle for daily driving, and Brian exceeded our expectations in every way. He dedicated ample time to carefully walk us through their inventory, demonstrating both expertise and attentiveness. His approach was refreshingly personable, making the process feel more like a conversation with a trusted friend rather than a traditional sales interaction. Brian’s professionalism and genuine demeanor truly set him apart, and we highly recommend him to anyone seeking an exceptional car-buying experience. Review for Troy, the General Manager at Gold Rush Subaru in Auburn: ⭐⭐⭐⭐⭐ ...
My daughter and I bought a used 2021 Subaru Crosstrek yesterday from GoldRush, and the experience was great. Edgar was our point guy/salesman, and he answered all of your questions, there was no hard sale pressure, and everything went very smoothly. And signing the paperwork in the finance department was also very easy and straightforward, and once again, with no high pressure "buy these extras" sales talk. I would definitely recommend GoldRush as a dealership to use.
My daughter and I bought a used 2021 Subaru Crosstrek yesterday from GoldRush, and the experience was great. Edgar was our point guy/salesman, and he answered all of your questions, there was no hard sale pressure, and everything went very smoothly. And signing the paperwork in the finance department was also very easy and straightforward, and once again, with no high pressure "buy these extras" sales talk. I would definitely recommend GoldRush as a dealership to use.
What more can I say other than this is the "fourth" Subaru Forester we purchased through Gold Rush. Of course, all service appointments were done there as well. Everything has been to our satisfaction through the years.
I had a fantastic buying experience with Jessica Jasper at this dealership last weekend. She was very professional, knowledgeable and cool. She made the deal stress free and fun. I traded in my 2021 Subaru Crosstrek for a 2021 Forester and couldn’t be happier. I use my car for work and needed more space and power. Alex in financing was also great. This was the best dealership I have ever purchased a vehicle from. I will definitely be a lifelong customer.
Traded in my Subaru recently and had a really great experience. I wanted a certain color that was not in stock and Gold Rush was able to get that in for me the very next day. Jess Jasper was amazing and she went above and beyond to make sure that all of my (many) questions were answered promptly. She explained everything well and made sure that I felt good about the trade. She was very knowledgeable and helpful. Everyone that I interacted with at the dealership was friendly and nice. 10/10 recommend.
Top notch no pressure sales. Non of the nonsense that we got from other dealers. Was worth the drive up from the valley to make the purchase.
Thank you Mike for getting me into my very first Subaru! This will be my first of many. Gold Rush Subaru will be the only place I go because of the great experience I had. Thank you Bill, Jay, Mike, & Richard for making me feel like part of the family. I'll be seeing you guys again soon.
We, bought a Subaru Solterra last week and had a great experience: straightforward; prices as advertised before taxes. Very helpful staff. Paul Almeira took care of us and provided outstanding service. It is our first EV and he helped us feel more confident and better informed. As compared to other dealerships, it was a much better experience.
I recently purchased a new Crosstrek from Jess at Gold Rush Subaru. She was friendly and accommodating and a pleasure to work with.
It was a good experience. Friendliest dealership I have ever been too.
No fuss and no complicated negotiations. Pretty easy car purchase. I recommend.
Start to finish the best car buying experience I’ve ever had in 74 years.
We had a fantastic experience buying a vehicle from Gold Rush Subaru. Jessica was phenomenal, helping us move through the process of the purchase very professionally. Alex in finance was great, very knowledgeable and quick. We had a wonderful experience.
Excellent service! This is the fourth Subaru I have purchased through Gold Rush through the years. I was very happy with the sales person who was very accommodating in getting me the perfect car for my needs.
I can’t say enough good things about Jessica and the team at Gold Rush Subaru. They are incredible to work with and made the process of purchasing my new Outback Touring XT such a great experience - and I dread the car buying process. So much so that the last time I had purchased a vehicle was 11 years ago! From the start of our interaction over text through visiting the dealership and completing the purchase I felt 100% heard and taken care of. The team at Gold Rush is fair and competitive. If you are shopping for a Subaru this ...
I am so happy with my new car. Our family has been going to the Gold Rush Subaru dealer for years even though we live in Roseville. The people are always so friendly and helpful. My family is always helped by Jim Sturgis. He makes sure we are always taken care of. He went out of his way looking for the exact car I wanted and called when he could offer an excellent deal on this car. We weren't in a hurry but we did have specific things we wanted. This time we went to Subaru and there was ...
Thank you Mike Carlson and everyone else at Gold Rush Subaru for helping me with my new lease! I had never purchased or leased a car at a dealership before and I was super nervous about the process. Mike made it quick, easy, fun, and way less stressful than I had ever imagined. I’m so happy with my new Crosstrek and will recommend them to everyone! Thank you guys so much!
I had an amazing experience with all of the staff and had a very easy buying experience! They were awesome to work with!
We were looking for a small SUV and stopped at Gold Rush Chevy. As we were leaving, Jim Sturgis caught my husband & I, and encouraged us to look at a Subaru Crosstrek. Two weeks later, we purchased our first Subaru after 47 years of marriage. Bill McCoy was the best sales representative. He listened to what we needed, answered all our questions and was so patient. Alec in finance made the paperwork painless and was very knowledgeable. We followed up a few weeks later with Tiffany Magio who went over all the amazing features of the Crosstrek. She did a ...
My family and I had a super smooth leasing experience with Jessica and the rest of the Gold Rush Subaru team! Thank you for making a somewhat stressful process pain-free and helping us acquire another fun/dependable ride for the next 3 years!
We purchased a new Crosstrek from them last week and it was one of the best purchasing experiences! I "pre-purchased" online so the credit check was done and an offer ready for my trade-in. Edgar met me right away, did a test drive, and was ready to hand over the keys! Alex was friendly and easy to work with for financing; answering all my questions, and helping me get the best deal. At no point did I feel pressured or stressed! Edgar even drove with me to my wife's work so she could sign the papers. Overall ...
I recently purchased a 2025 Subaru Outback, and I couldn’t be happier with the experience. Jessica went above and beyond to make the process smooth and enjoyable. This was by far the best dealership experience I’ve ever had. I highly recommend this location, and be sure to ask for Jessica!
We recently purchased a new 2024 Outback Limited XT. Troy the manager was extremely friendly and professional during the entire process. He gave us a fantastic deal on the new Outback and a generous trade in allowance on our 2016 Outback Limited. Thanks also to Jay in finance,Jim Sturgis,Jessica,Alex Sprock and Tiffany for their very friendly and helpful assistance. The entire staff at Gold Rush Subaru are the nicest folks you will ever meet. Thanks Gold Rush Subaru!
I just recently bought a brand new Forester from Jessica Jasper at this dealership. My family has bought 5+ subarus here from John and we have been completely satisfied every time. I know jess must have days off but you'd never know it because she worked with me to find the right car 24/7. The employees at this location go above and beyond to make sure you're getting exactly what you want and do amazing things to help get you the right price. Alex in sales and Jim in customer satisfaction continued on the process of making sure I had ...
I was in an accident and in the market for a new car. I did a lot of research and was courted by several dealerships for my business over the internet . Mike kept in touch answered all my questions. When I was ready to purchase the whole experience was a pleasant experience. After purchasing my Crosstrek I had a few questions Mike was great at helping me learn how to use all the features of my new Crosstrek. I’m 74 years old and have bought many cars over the years and this was by far my best experience. Thank you ...
I was searching for a specific trim on a Subaru Outback. I initially test drove it at another dealership in the region, and decided to look around to see if I was getting the best deal. When I contacted Mike at Gold Rush, he was quick to respond with current pricing. Mike substantially beat the other dealership's offer and was organized. I was pre-approved to finance the Outback I wanted before visiting Gold Rush, allowing the whole process to be as seamless as it could be. Highly recommend working with Mike & Gold Rush Subaru.
My Daughters car had a sudden failure and we needed a car asap for her to start school. Mike at Gold Rush Subaru went above and beyond to get me information and pictures before the long drive to see a replacement. When we got there everything was as stated, the price was good, Mike was great, and even finance went smooth. Excellent service and communication and a great car at a good price!
I had a wonderful experience with them. I was in the market for a car and drove to many dealerships. The process for buying a car is frustrating to say the least. I was fortunate to be put in touch with Jessica who was transparent to the point and offered me great service. It was a quick and easy process. I feel very fortunate. Thank you to her and the rest of the staff.
I had a great experience at Gold Rush Subaru in Auburn , CA. I felt no pressure and negotiated a very fair price on my 2024 Subaru Outback . The financing was easy and I even received a 0 percent APR . My salesperson Mike was the best . Honest and knowledgeable . I would highly recommend this dealership for your business . Just observing how they all interact you get a family vibe .
My wife and I have bought two brand new cars from Gold Rush Subaru in the last 3 years. Each time the experience has been smooth and quick, and we feel like they respect our time. They're incredibly personable and professional, everyone there seems happy to work there. We recommend them to everyone!
The nicest dealer I've been to in my life. Paul and Richard were great to work with. Easy, didn't waste any time, and reasonable on price negotiations for a used Impreza. Added benefit is when I purchased the car they gave me a free Subaru hat as a nice touch. These guys are great - if you're looking for a Subaru in the greater Sacramento region they're the best.
The Gold Rush Subaru dealer and service department is really like no other. I have bought four cars from this location over the years and without a doubt this is the best automotive experience I have had with any establishment. I don't live in the region but their flexibility, friendliness, and impeccable service keeps me returning (over 20 miles) to this location again and again. It's a pleasure working with so many of the employees but in particular are stellar to deal with. Jim Sturgis is such "good people" that I consider him family. I only worry ...
They were on time for my appointment. They were very kind and considerate. They were knowledgeable and gave me a fair price
They were on time for my appointment. They were very considerate and knowledgeable, and gave me a fair price for the service.
Quick, staff is nice, and gave me a positive experience. It's a great place to buy a car! We worked with Mike and he made the process simple and quick :). Would come back again
One of the best car buying experiences ever. Jessica Jasper made the process smooth and easy. Initially we were hesitating between the Crosstrek and Outback, received the quotes for both vehicles with different financial options and made the right decision. Very professional and positive attitude . Definitely stop by if you are looking for a new car.
These guys are great! Brought my car in for its first maintenance which was an oil change and tire rotation and they have me in and out in less than 45 minutes! Thanks to the entire Gold Rush team!
Took my 2017 Forester to Gold Rush Subaru since my local mechanic could not figure out what was wrong with the front end vibration and noise. It has about 91,000 miles on it with no significant repairs. They advised me that it needed a new transmission. They went to bat for me with Subaru and got a replacement transmission at no cost (extended warrantee) within two days and got me back on the road less than one week. I see that most dealers take over two weeks to do this repair. I am completely satisfied with Gold Rush and will definitely take ...
Our experience with gold rush Subaru was great. Our salesperson Gerry Lugo, was great with his customer service, knowledge, and hospitality. Jim Sturgis was extremely generous as well. Everyone involved were very nice and made us feel like family. Thank you for the experience!
I just bought a new Impreza from Gold Rush and Jim Sturgis was the absolute best! He was a great help.
Paul greeted me at the door. Low pressure but knowledgable.They came thru on the financing coupon i had and we made a deal on a forester w great financing. In and out in 3 hours. 2nd forester ive bought from them. Hope i get 14 years 200k out of this one too. Paul was the best. Will recommend to peeps!
Super Happy with experience today! This is my 3rd Subaru. So excited about our new Wilderness!! Jessica Jasper made the experience very easy and pleasurable!! Highly recommend!!
We had the best experience buying our new car at Gold Rush Subaru. Everyone was so friendly and helpful!
Gold Rush is outstanding ! Jessica Jasper is a sharp, competent and helpful professional who helped me .
Colin was very thorough and helpful, thanks!
We had a great experience buying a 2023 Outback today with our salesperson Jessica. She knew all the right questions to steer us in the right direction. We're so glad we stopped by and ended up with a vehicle that exceeded our expectations.
I was looking for a used Subaru Impreza with low miles. Jessica Jasper was very helpful and professional. She was very patient with my questions and transparent with all the details. She was so kind to my baby daughter who wanted to run everywhere and even gave her a stuffed dog, which she now walks around with everywhere. I felt like Jessica really cared about my purchase and I would recommend anyone to work with her. Thank you Jessica.
We couldn't be happier with our recent Forester purchase at Gold Rush Subaru. Troy was extremely helpful, knowledgeable and made the entire process a breeze. The vehicle runs great and meets all of our needs, but their exceptional customer service is really what made the difference.
Had a wonderful experience with Jess! She was kind, quick, and made the car viewing/purchasing process super easy. In and out with a brand new 2024 Crosstrek in less than 3 hours. Highly recommend.
Great place to shop for a new vehicle, Sophie is amazing!! Highly recommend Gold Rush Subaru!
Gold Rush Subaru service is exceptional in quality and commitment to keep the customer happy!
Out of all the dealership we visited this one was by far the best! Everyone was so kind and helpful, we never once felt pressured to make a purchase or pick an upgrade. Jim was so great and worked with us to get a deal that made sense for us. We really felt taken care of, couldn't recommend them enough!